Frequently asked questions

Choose the relevant experience or service and submit the booking request with dates, group size and contact details. The team must verify availability, clarify the itinerary and provide the applicable conditions. Only an explicit written confirmation completes the reservation; do not make non-refundable travel arrangements on the strength of an automated acknowledgement.

Experiences, mobility, stay sourcing, newcomer orientation, business visits and events.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

No. Regulated taxi fares are separate from optional coordination services.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

This service is quoted for your specific request rather than at a guaranteed published price. The cost depends on the scope, duration, number of participants, date and any third-party charges. Ask for an itemized written quotation before accepting; it should separate GExperience coordination fees from transport, admissions, accommodation or other supplier charges where relevant.

No. Prices are indicative and need management and supplier approval. To help us respond accurately, include your preferred date, number of travellers, starting location and any accessibility or language requirements. The final written quotation should identify what is included, any exclusions, applicable taxes, provider conditions and the steps needed to confirm.

Taxes and third-party fees may apply; check the final quote.

Online card checkout is not currently offered through this website. If payment is required after a quotation is accepted, the team will explain the available method and provide written instructions. Never enter payment-card information in enquiry forms or send it by email; confirm payment details through an established contact channel before transferring money.

No. Sending a request creates an enquiry, not a guaranteed place or confirmed reservation. The team needs to check dates, capacity, supplier participation and any relevant accessibility needs. You will receive a separate written confirmation if the arrangement can proceed.

If the form displays an error or you do not receive an acknowledgement, do not assume the request was saved. Try once more after checking your connection, or email gexperiencelinks@gmail.com with your name, preferred date and service. Avoid sending passport scans, card numbers or other sensitive documents in an initial message.

Requests elsewhere in Québec can be considered subject to availability.

Yes, send group size, dates and preferences for a quote. To help us respond accurately, include your preferred date, number of travellers, starting location and any accessibility or language requirements. We will review your request, check the relevant providers and send written options before you make a commitment.

The website and request process support both languages; supplier language varies.

We can consider sourcing requests; provider terms and availability apply.

Our newcomer orientation concerns practical navigation, local services and cultural familiarization. It is not legal, immigration or regulated professional advice. For eligibility, status, applications or deadlines, consult an authorized professional or the relevant government authority.

Cancellation and refund rules depend on the service, the supplier and when cancellation occurs. Before accepting a quote, request the written cancellation deadline, any non-refundable deposits, no-show terms and the process for requesting a change. Do not assume that all services have the same refund policy.

Use the Request a Quote page and include the date, service and group size.

Use the Contact page or email gexperiencelinks@gmail.com.

An airport or station arrival coordination request. Transport availability and charges are confirmed in a quote.

A customizable experience request for families and visiting friends.

A proposed itinerary combining Montréal attractions and possible nearby destinations.

An orientation-focused experience introducing Québec culture and everyday life.

A culinary discovery request; venues, dietary options and costs must be confirmed.

A seasonal introduction to winter activities, subject to weather and partner availability.

Coordination support for professional visitors and conference participants.

Tailored coordination requests for small delegations and professional visits.

Help identifying possible lodging partners; reservations remain subject to provider terms.

An experience planned around your interests, group and requested dates.

Yes, please describe the practical support you need, such as step-free access, wheelchair space, limited walking, hearing or visual accommodations, or assistance during transfers. We will ask the relevant providers to confirm suitability before presenting an option. An accessibility request is not a guarantee that every venue or vehicle can accommodate it.

You may request one; guide language and availability must be confirmed.

You may request one; guide language and availability must be confirmed.

Yes. Provide ages and any child-seat needs so the team can assess options.

Tell us your restrictions in advance; suppliers must confirm accommodation.

Some are seasonal. Ask about your preferred dates and alternatives.

Contact us as early as possible, particularly for groups and seasonal activities.

You may submit a change request; any confirmed booking is subject to supplier terms.

Provide service, dates, number of people, age ranges where relevant and special needs.

Corporate experience inquiries can be considered; scope and partners are quoted individually.

Yes. Use the partners page to describe your services and collaboration interests.

Prospective guides can send their profile and service area through the contact channels.

We use the details you submit to review and respond to your enquiry and, where appropriate, coordinate requested services. Only provide information necessary for your request. Read the privacy policy for the stated handling practices and contact us if you wish to ask about your submitted information; do not assume the form is appropriate for sensitive documents.

The team will discuss feasible alternatives, subject to supplier conditions.

Travel, medical and cancellation insurance are not automatically included in a quotation. Ask what, if any, coverage a specific supplier provides and review your own insurance before travelling. We cannot confirm that a policy covers a particular activity or circumstance.

Use the contact page and include your booking reference if you have one.